Privacy Policy

1. Information We Collect

When you use our services or visit our website, we may collect:

• Contact Information: Name, email address, phone number, company name
• Business Information: Part numbers, quantities, BOM files you submit
• Technical Data: IP address, browser type, device information for website analytics

2. How We Use Your Information

We use collected information to:

• Process your RFQs and orders
• Communicate about your inquiries and orders
• Provide customer support
• Improve our services and website
• Send relevant updates about products you've inquired about

3. Information Sharing

We do not sell your personal information. We may share information with:

• Shipping carriers to deliver your orders
• Payment processors to handle transactions
• Third-party testing labs (component information only, not personal data)

4. Data Security

We implement appropriate security measures to protect your information. BOM files and pricing information are treated as confidential. We use encrypted connections (HTTPS) for all data transmission.

5. BOM Confidentiality

We understand that your Bill of Materials may contain proprietary information. All BOM files submitted to us are kept strictly confidential and are only used to provide you with quotes. We never share BOM contents with third parties or competitors.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Contact Us

For privacy-related inquiries, please contact us at sales@szchips.com or write to us at: 7C117G B 213, Tairan Tech Park 113, 4th Road, Futian District, Shenzhen 518000, China.